Aside from winning the prestigious National B&D Accredited Dealer of the Year title in 2004 and 2007, Tom Moore & Son Southern Tas have also been consistent winners of the award issued for the VIC / TAS region, having won it eight times in the last 9 years.B&D Accredited Dealers throughout Australia are judged on their customer satisfaction, product knowledge and sales success.
Under the Team B&D initiative, B&D Doors relies upon its reputable and reliable dealers throughout Australia to market and distribute its products.
Dealers who wish to become a B&D Accredited Dealer must pass an accreditation test which is repeated every six months.
Dealers are constantly monitored for performance and customer satisfaction, with annual State and Territory Dealer of the Year Awards culminating in a National Dealer of the Year Award presented by B&D.
Points are awarded based on a number of key performance indicators including customer service, and the dealer achieving the highest score is judged the B&D National Dealer of the Year.
"B&D is a highly regarded brand with an excellent reputation in the marketplace, which is why we are involved in the Accredited Dealer program," said Tom Moore & Son Southern Tasmania's Dennis Lord.
"It's a great accolade for us to be recognised as the best B&D Dealer in Australia."
Tom Moore & Son has grown markedly over the past five years, now employing ten people compared to only three employees five years ago.
Accredited Dealers commit to a service and standards level and are endorsed to market and distribute the full range of B&D branded products, including the high-selling Roll-A-Door™ and the revolutionary range of Panelift® sectional doors.